The following are the terms and conditions for use of the Straight Laced Lingerie website or any Internet site to which the Website is linked (the “Website”). This Website is for use by people who are 18 years and over only.

Shipping & Delivery

Most items are dispatched within 7 working days via Royal Mail, and all items are packaged discreetly.

Returns & Replacements

If for any reason you are not 100% satisfied with your purchase then we are more than happy to return and refund within 7 days from the receipt of merchandise as long as they are in original condition, with tags attached and have not been worn and is in original undamaged packaging.For obvious reasons of hygiene we cannot accept returns on any thongs, briefs, g-strings or hosiery. Please be aware, we will not refund if items have been worn, washed or soiled.How to return:Before sending items back to us please contact us on our customer service email address customerservices@straightlacedlingerie.co.uk to make sure we are aware of the returned items. Once received and verified that the item has not been worn and has all tags attached we will issue a refund minus any delivery costs.All postage costs are to be paid by yourselves, using a tracked delivery service is strongly recommended.Please include your order ID within the returns parcel as this will only delay your refund if it is not included.

Use of website

You are entirely responsible for any and all activities that occur under your Account which is provided to you by Straight Laced Lingerie. You agree to notify us immediately of any unauthorised use or any other breach of security.

Payments

Straight Laced Lingerie use PayPal to provide a secure, robust and reliable payment processing service.

Privacy and data use

We do not hold any personal data. Instead, personal data is stored on a remote secure server.

Advertising

We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and sponsors on the Website are solely responsible for complying with all local, national, and international laws (where relevant) and we exclude all liability howsoever caused therefrom.

Price of goods

The price listed on the Website (the ‘Price’) for Straight Laced Lingerie products (the “Products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.

Claims

When you purchase online, you have a statutory right to return a Product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding return delivery cost). If a Product is damaged or faulty please contact us and we will organise a replacement or refund.

Accordance with specification

It is not practical to publish detailed specifications of all the Products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products.

Safety

If any manuals or safety instructions are provided with the Products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the Products or are unsure of your abilities, you should always seek expert advice and assistance.

Disclaimer of warranties

The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

Limitation of liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above

Propriety right to content

You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

Contract

No contract will subsist between you and Straight Laced Lingerie or any partner store of Straight Laced Lingerie for a sale to you of any product or service unless and until Straight Laced Lingerie or the Straight Laced Lingerie partner store accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Straight Laced Lingerie sends the e-mail to you (whether or not you receive that e-mail).

Modification of terms

We reserve the right to change the terms of use or policies regarding the use of the Website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.

General

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

Laws

The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in England. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Termination

We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.